Your contact for support inquiries
Do you have questions about your Interflex solution?
Customer Support will provide you with fast and reliable assistance with your inquiry.

Germany and Austria
By telephone
00-8000-2000-951 (ticket submission only)
Mon-Fr: 8:00 AM – 6:00 PMVia email
interflex.support@allegion.comSwitzerland
By telephone
+41-56-484-51-66
Mo-Fr: 8:00 AM – 12:00 PM and 1:15 – 5:00 PMVia email
Interflex.Support.CH@allegion.comBelgium
By telephone
+32-(0)2-583-09-86
Mon-Thu: 8:30 AM - 5:00 PM
Fri: 8:30 AM - 4:00 PMVia email
Interflex.Support.BE@allegion.comNetherlands
By telephone
+31-(0)347-32-5844
Mo-Fr: 9:00 AM – 5:00 PMVia email
interflex-helpdesk.nl@allegion.com
Complaint / Repair
We place great importance on maintaining consistently high quality standards. However, if you would like to submit a complaint, please complete the online form below and click “Submit.”
The system will automatically generate a processing number (RMA number) and send it to you via email. Within 5 business days, you will receive an email from us with further information. Please make a note of the RMA number and refer to it if you have any questions.
Important Notice!
If you have a concern or question before sending your hardware, please send a separate message to: interflex.rma@allegion.com
Please understand that returns without a valid RMA number and return form cannot be accepted and will be returned to the sender at their own expense.
TeamViewer - Simple and Practical
TeamViewer is a maintenance and presentation tool that enables our support team to assist you even more effectively and implement targeted solutions. With TeamViewer QuickSupport, we can easily operate your computer remotely – as if we were right there with you. TeamViewer is easy to use and offers a high level of security and reliability.
This gives you access to a cost-effective and business-smart service tool. TeamViewer QuickSupport is a web-based application that does not need to be installed on your device. It can also be run without Windows administrator rights.